Request for direct messaging address

A MaxMD patient and caregiver Direct address allows you to securely communicate with your care providers using Direct Secure Messaging via a simple, familiar technology that looks and acts like email, but ensures the level of security and privacy required to keep your protected health information safe.

Purchase a Direct address to gain the trusted digital identity you need to share information with care team members. Your Direct address allows you to send and receive health information over a trusted national network called DirectTrust. Using the DirectTrust network eliminates concerns about who senders and receivers really are as health information is exchanged. DirectTrust is used today by millions of healthcare professions to safely share protected health information.

You Direct address looks similar to an email address with a format like yourname@patient.directmessaging.net. You can add the account to your MS Outlook email interface or use the MaxMD Clinical Information Exchange web app and the one-click viewer to send, receive, and organize you health records and communications.

Complete required identity proofing via a quick and convenient automated on-line process.

Ensure that personal health information remains private and safe as it is exchanged digitally across the internet.

View digital medical records supplied in standard HL7 Clinical Document Architecture (CDA) format.

Add your Direct account to Outlook for a familiar, convenient way to manage digitally communicating with care team members.

Securely communicate with care team members via a mobile app that runs on Android or Apple smartphones and makes it easy to create and manage your contact list, get your medical records with self-server queries, and send information where it is needed without faxing.